FAQ & Policies
Overview:
All of my creations are my designs, and hand made by me. I use Sterling Silver, copper, and natural gemstones. I do my best to make my customers happy. Your time and interest in my art are important to me, and your business is appreciated. Please don't hesitate to contact me if you have any questions.
When you buy handmade, you are supporting a dream - thank you!
Payment:
I accept payments via PayPal and Venmo. Quick, easy, secure.
FREE US Shipping:
All US orders are guaranteed to ship within 2 business days of received payment, and ship FREE via USPS priority mail in a small flat rate box. This ensures that your purchase is protected within the sturdy box and will arrive within 1-3 business days - tracking and insurance included.
International Customers:
For all international orders please contact me before purchase for a shipping quote. Items are shipped via USPS First Class International Packaging Service, which includes delivery confirmation and insurance. Shipping time can take up to 3 weeks or more. Please be aware that you will be responsible for any taxes, customs fees, or other amounts levied by your home country. Full purchase price, not including shipping, is always accurately recorded on customs forms. Please don't ask me to falsify customs forms; thank you for understanding.
Happy Planet, Happy People:
All of my supplies are sourced from an eco-friendly company. From reclaimed Sterling Silver to recycled packaging materials and business cards, I do my best to utilize materials and practices that are environmentally responsible.
Jewelry Care
Caring for your handmade jewelry from Two Pairs of Magpies is as easy as caring for any other fine jewelry.
All of my creations have an added patina which gives the pieces a rustic feel. An occasional wipe with a dry jewelry cloth, available in most big box stores, is all that’s needed to keep your jewelry looking its best. Do not use any strong cleaning or polishing solutions because these could damage this special finish. Remove jewelry before bathing or swimming and avoid chemicals.
Caring for your jewelry properly will help it last for a lifetime of enjoyment.
How to determine your bracelet size:
STEP 1: Measure your wrist below the wrist bone (where you would normally wear your bracelet) using a flexible measuring tape or a strip of paper.
STEP 2: If using a plain strip of paper, mark your strip with a pen where the end of the bracelet needs to be. Then measure the paper strip with a ruler. This is your wrist size.
STEP 3: To find your bracelet size, increase the wrist measurement by the increment below, based on how you want the bracelet to fit. So, for:
- a snug fit, add 1/4" to 1/2"
- a comfort fit, add 3/4" to 1"
- a loose fit, add 1-1/4"
SIZE..........CIRCUMFERENCE:
- XS.............6¼"
- S...............6¾”
- M..............7¼"
- L...............7¾"
- XL.............8¼"
SATISFACTION GUARANTEED:
I want you to be thrilled with your handmade jewelry! If you receive your item and are unhappy with it, please contact me within 14 days of delivery date to work out a return or exchange.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy Policy:
Your privacy matters. My shop has SSL, which adds a layer of security when you enter your information at checkout. Payments are processed by Paypal, which utilizes encryption to keep your online transactions guarded from start to finish.